The Goods on Shopping Locally: Part 6 of 6

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They care about your community: They care about you.

“Friends and neighbors are their customers. Owners are passionate about what they do, and they want to know what you want.”

Who better to invest their time and money into the community than local business owners? Local business owners have an interest in the long-term health and success of their community. When business is good for them, they are able to donate to local charities, and use other services such as contractors for renovations or take a chance on a new product from a small manufacturer. Shop local, and you support the businesses who support local charities, schools and other local businesses.

Because of the natural interest local business owners have in the community, they really care. They care about local charities, other local businesses and they care about their customers. They care about you.

local mechanic and customer shaking hands

Excellent customer service

Customers are important to the success of any business, and will shop where they are known, and feel welcome. Local business owners know this, and offer excellent customer service to keep their customers coming back. As a small business owner, ponder the following questions:

  • Do you know their regular order?
  • Is their photo on the wall?
  • Were they invited to join you?

In a small town or city, word of mouth can really affect a business, so business owners go out of their way to make sure their customers are happy. Reputation is key to getting new customers and keeping the ones they have. A positive customer experience is one of the most important things to a local business owner.

 

Yes, we support local businesses!

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Quick links to the rest of the series:

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